Bluehost Reviews Complaints 2023: Why Bluehost Is Bad? Read this first!!

Why is Bluehost so bad? Can Bluehost be trusted? If you reading our Bluehost reviews complaints, then it means that you either have some Bluehost complaints and looking for an alternative today! If that is the case, then you better keep reading this review before you make another mistake you might regret later!

There are many Bluehost reviews online, but I am doing this Bluehost Review because I have been testing their services as a blogger with one of my sites and wanted to give you guys personal feedback and info on them.

2023 is here & many new entrepreneurs wonder if Bluehost is a good host or not to start a website? If this is on your mind, then today you learn both the positives and negatives that you MUST know!

As a matter of fact, I chose to get the Bluehost Plus hosting plan so I could actually write a proper review for you today…

Today, in this Bluehost review I will discuss:

  • The Company
  • Bluehost web hosting plans
  • Bluehost customer service support so you can make the right decision to use Bluehost to start your website or not..

Disclosure: This page contain affiliate links. When clicked and a purchase is made, the owner of this will receive a commission. This is how I pay the bills. This doesn’t affect your purchase at all. You can get best discount by clicking on them.

Official Website: www.bluehost.com

Bluehost Reviews Complaints 2023 – The Company

In 2003 Bluehost was created by Matt Heaton and Danny Ashworth in Provo, Utah. Since then 13 years later they are running strong hosting over 2 million websites worldwide.

Bluehost is one of the largest and most reputable and trusted web hosting companies owned by Endurance International Group. It is one of 80+ sister companies such as Hostmoster, Domain.com, Hostgator, and iPage.

When it comes to top premier hosting providers available globally, you can’t go too far online without hearing something about Bluehost.

Due to their high server performance for WordPress, they come highly recommended by WordPress.org.

They give away a lot of advertising freebies, SEO tools, and support for users.

The company operates its servers in-house in a 50,000 square feet facility with over 700 employees. All of this just equates to a company with good man power to handle the job.

So now we are going to dig a little deeper in this Bluehost review to give you more spaghetti and meatballs,lol. Check out some interesting things under the hood.

Bluehost Reviews – The Bluehost Hosting Plans?

Bluehost reviews complaints

As you can see above, there are 3 plans to choose from: Basic, Plus, and Choice Plus.

Bluehost from time to time will run specials for $2.95 per month for web hosting typically during holidays such as Black Friday, Cyber Monday, etc. However, Bluehost hosting plans start at $7.99 per month for the basic as you can see above.

What’s the trick about this cheap deal?

For pricing on Basic plan:

  • $3.95 per month for 36 months or 60 months (same)
  • $4.95 per month for 24 months, or
  • $5.45 per month for 12 month term

For pricing on Plus & Choice Plus plans:

  • $5.95 per month for 36 or 60 months
  • $6.95 per month for 24 months
  • $7.95 per month for 12 months

So obviously the benefit is in buying a longer term which means you will save more money on the front-end. However, if you don’t plan on keeping a domain for a long time, then it’s better to go with a 12 or 24 month term. The real difference between Basic and Plus is that Basic will let you create just 1 site, whereas Plus hosting lets you host multiple websites on Bluehost.

If you want learn how create a simple website or blog using Bluehost, then you can watch this Bluehost WordPress Tutorial for beginners.

 Bluehost Pros and Cons Overall:

Bluehost Advantages:

  • Once you get started, you will receive up to two hundred dollars in credits to market your website on search engines.
  • Easy to setup account
  • No html or coding experience needed
  • Easy add-on features with cPanel, domain redirects, website builders, 1-click installs for WordPress and other CMS platforms
  • Free SSL Certificates
  • Start building your blog or website for as low as $2.95/month which is way better than the typical $7.99/month which is still cheap for the quality hosting.
  • Get as many as 100 email accounts with the starter plans and unlimited with the business plans.
  • Good Uptime & Speed
  • 30 day money back guaranteed
  • Recommended Personally by WordPress
  • cPanel
  • Domain Privacy Protection

Bluehost Disadvantages

  • They don’t offer month to month hosting. You must pay for your web hosting upfront when you start your account.
  • Higher renewal rates on hosting than some competitors
  • Slow Websites

Now all of this looks gravy, right? Of course, but there is something that you should know FIRST before you buy Bluehost web hosting. Let’s discuss next in this Bluehost Review something that is extremely important that you should consider.

Bluehost Reviews Complaints 2023 – How is Bluehost Customer Service?

Wondering does Bluehost have good customer service? Yes the do!

Interesting when it comes to customer service Bluehost does offer 24/7 help via chat support and their phone number 844-303-1810 or 888-401-4678. You can call anytime and get help with any issues with your web hosting.

I tested their chat support service on their main page just to see how long it takes to reach a live person around 11 pm EST.  It took about 2 minutes. Is this time bad or good in my opinion? Actually when considering the company’s size and that it powers over 2 million websites, I think this response is pretty good in comparison with other web hosting services.

I can say that Bluehost customer service was very helpful, knowledgeable and professional. This is definitely an important thing to look for in ANY web hosting company that you’re considering to create & maintain your website.

They also have a ton of tutorial Bluehost videos on youtube to help with things like WordPress setup and installation for new users. These are really great especially for beginners who don’t have any experience creating websites online.

Frequently Asked Questions:

Why Is Bluehost Bad? 

Bluehost is widely known and super popular among web hosting providers online. They have some really great promos for beginners to create websites online starting at only $2.95/month. However, once your term is over, then your monthly renewal rates will increase. This is the case for ANY web hosting provider online.

Although cheap and affordable for beginners, their website speed performance and page loads for WordPress hosting are slow sometimes in comparison to many of their competitors online. Keep reading our Bluehost reviews complaints to learn about about to use as a good alternative.

Can Bluehost Be Trusted?

Yes they can be trusted! As mentioned before in the Bluehost review, they have been around for a very long time and come highly recommended by WordPress.org. They are a great web hosting that is very affordable for beginners to get started online with blogs, websites and eCommerce stores. Bluehost will even install WordPress on your FREE domain name and help you install themes and plugins to give more functionality to your site.

They do have 24/7 customer support via phone, email or chat for any questions that you may have about your web hosting and products.

How Do I Contact Bluehost Customer?

In you are in the USA and have questions or need help with your account, then you can contact them at 844-303-1810 or toll-free 1-888-402-4678. For International calls, use 1-801-419-4426.

How Do I Contact Bluehost Support On India?

If you need to contact customer support in India, then you should contact them with questions about your account using 1-800-419-4426 or +912271221644.

Any Bluehost Reviews Complaints? 

Keep in mind that in our Bluehost Reviews I will give you the good, bad and the ugly. What does this mean? I won’t hold anything back. I know that it hasn’t been the case for everyone, however it’s possible that you have had problems with Bluehost if you are reading this review.

Although I mentioned that my personal experience was positive with Bluehost customer service, you will find some Bluehost reviews complaints online on sites like PissedConsumer.com.

Although you will see many users that love their web hosting on social media like Reddit, some users feel that Bluehost sucks and has bad customer support. What do you think?

Also, if you glance at respected websites like Trustpilot.com, you will see that their profile reflects a 3.1 rating out of 5 stars. There people have complained about the web hosting, billing issues, downtime, and customer support.

However, when you look at the Bluehost BBB report, they have maintained an A+ rating although they do have complaints by clients. These are just a few of the reputable places online where you find Bluehost reviews complaints. What Bluehost customer complaints do you have personally? Let me know below in the comments area. I would love to hear your feedback.

How do I view online reviews and Bluehost complaints?

As a blogger & website owner, you should know that EVERY web hosting provider online will generate some sort of complaint from customers. That simply comes with the playing field and is something that is to be expected. You can research ANY COMPANY in general online that you have purchased products or services from and you WILL see complaints or things that customers didn’t like about the company.

Web hosting is no different. However, I think it’s important to consider the size of the company when comparing the complaints. The truth is that every web hosting company has had some customer complaints or problems. You don’t have to look too hard to prove this. Simply google in a separate tab for example keywords like “xyz web hosting company + complaints”, etc and see what pops up in search results. You will definitely see a complaint or two by a present or past user.

If you are looking hard for Bluehost customer complaints, then you will find them. If you are looking hard for the good Bluehost reviews and experiences that others have had using Bluehost web hosting, then you will find these also.

The lesson? EVERY web host has someone who doesn’t like something that they do or supposedly did. Although I really like using Bluehost web hosting services and have personally NEVER had any issues with them, they are included under this umbrella.

Bluehost Reviews Complaints 2023 – Any Bluehost Competitors?

Although Bluehost is a great and rated #1 recommended host for WordPress, there are many Bluehost competitors and alternatives that may give them a run for their money.

Take a look at some of their Bluehost competitors below that offer FREE site migrations. Some of them offer pay as you go hosting with FREE Trials which makes it even more flexible than Bluehost for beginners.

(Click to visit the official websites below for more information on these non EIG/Newfold Digital brands)

Hostinger is probably one of the cheapest web hosting providers that you will find online with excellent customer support. This very blog is hosted on Hostinger and I have been using them for about 5 years. They have web hosting plans with a discount of up to 90% OFF today! Plans start at only $1.99/month.

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Dreamhost is another great WordPress hosting provider that has been since 1997. They have really great performance, security and excellent customer support. Their web hosting starts at only $2.59/month and they offer a 97 day money back guarantee! 

(Visit Dreamhost Official Website Here)

Namecheap is another Bluehost competitor that is known primarily for their cheap domain names. It’s is true that Bluehost will give you a FREE domain for year, they have nothing on Namecheap deals. In fact for domain name purchase, you will free domain privacy protection. Bluehost offers it also, but they charge for it.

Namecheap offers a 30 day money back guarantee with web hosting starting at only $2.88/month

(Visit Namecheap Official Website For 50% OFF Here)

A2 Hosting is known primarily for the turbo speed servers and they really do live up to their name. I have been using their Drive hosting plan and really love their great customer support.

They offer an ANYTIME money back guarantee with web hosting plans starting at only $2.99/month.

(Visit A2 Hosting Official Website For 72% OFF Here)

Siteground  is another Bluehost alternatives that comes HIGHLY recommended by WordPress.org due to its performance. The HUGE difference is that Siteground actually more reliable with fast page loads, security, and excellent customer support. They have a Startup, Growbig and Gogeek hosting plans.

They offer a 30 day money back guarantee and the beginner plan starts at only $6.99/month.

(Visit Siteground Official Website For 60% OFF Here)

Cloudways is a cloud based managed hosting provider that starts at only $10/month and offers a FREE Trial. They are really great for more experienced users online who already know how to build websites. They also excellent customer support for users and are a pay as you go hosting. You will have the freedom of building your sites on either DigitalOcean, Vult, Amazon Web Services, Linode, or GoogleCloud.

(Visit Cloudways Official Website Here)

Devrims is an other managed cloud hosting provider that starts at on $10.95/month. What I love about them is that they also FREE Trial and allow you to pay as you go. Unlike Bluehost, they allow you use Amazon Web Services and DigitalOcean as service provider.

Similar to Cloudways, you can also select whatever data center you want to your website versus being automatically placed on one. You will only pay for the resources that you used and you can select exactly which ones are needed.

(Visit Devrims Official Website Here)

As you can see above, there are many Bluehost competitors that provide similar features and perks or better. You can discover more about by clicking the “visit official website” link above.

Hostinger is a small web host that will save you some money that starts at only $1.99/month. They have good customer service and easy setup. For more details on how to start your website using Hostinger, visit here at

Why Choose Bluehost Web Hosting?

Despite their web hosting competitors, I personally love Bluehost because they are great for beginners to create websites. Also, they are recommended by WordPress.org as the one of the top 3 web hosting providers to create websites with!

If you don’t know much about building websites and this will be your first site, then they are a great choice. As mentioned before they will actually help beginners install WordPress, plugins and themes. This means that there is no need for html or coding experience. It’s also very scalable if you need more resources going forward. They offer marketing credits with Google Ads that can be used to promote your websites online.

But again if you feel that Bluehost web hosting is not for you, then they do offer a 30 day money back guarantee.

Wrapping Up this Bluehost Reviews Complaints 2023..

Although there are many Bluehost advantages and disadvantages that we have considered today, they are still viewed as a very reliable, reputable and dependable web hosting company overall.

They have been in business for over 20 years and servicing over 2 MILLION websites. I would not discredit them simply because they have complaints by customers online. Remember that ALL web hosting providers that you will find online including EIG/Newfold companies have complaints. Bluehost is not the exception in the space.

I have used several web hosting providers over the years and that is the conclusion that I have arrived to. I think that it’s best to find a reliable web host that is affordable with all of the resources and tools that you need. No matter how many perks they offer, there will always be something that someone does not like that the provider DOES or does NOT do.

Bluehost hosting plans come with a 30 money back guarantee with 99.9% uptime. When you take a look at the $2.95/month Basic plan this is really affordable for all budgets. Although the Plus hosting comes with all the perks and gives more for your buck, the Basic plan is great if you only need to main 1 website.

Anyway, all of their plans offer really good value overall and the site building features make it simple to easily create websites for beginners.

But on the other if you prefer to start or migrate your website to a Bluehost alternative that’s more affordable with a better rep overall, then try Hostinger! Hostinger has a FREE setup, FREE site migrations, FREE domain name and starts at only $1.99/month!

Well, I think that’s enough info to handle for our Bluehost Reviews Complaints. I hope that have you enjoyed what I dished out to you today.

Now it’s your turn, what are your thoughts on Bluehost web hosting? What type of site do you have or want to build? Are you looking to migrate your website? Have you ever used Bluehost before today? If so, what are your thoughts? Comments below please and don’t forget to share!

Frequently Asked Questions:

Is Bluehost customer service good?

Bluehost does offer 24/7 experienced customer support via phone, email and chat. When compared to many of their competitors online, their customer support is good, but not as fast as many of the premium Managed Wordress hosting providers.

What are the cons of Bluehost?

Bluehost normally runs some really nice introductory specials for beginners for as low as $2.95/month on basic plans. However, when your web hosting term is over and up for renewal the monthly increases to $9.99/month. It’s best for beginners to get atleast 3 years of hosting upfront. Renewals are higher, but not as high in comparison to many Bluehost competitors.

Another con of Bluehost web hosting services is that you can’t go month-to-month initially like some competitors may allow. You must get atleast 12 months of web hosting for your account.

Does Bluehost own your domain?

The short answer is no. Whether you get a Bluehost domain name or grab one from another domain name registrar, you must buy it for 1 year upfront. The good thing about Bluehost is that if you purchase atleast 12 months of web hosting, then you get a FREE domain from them. You can always change name servers and transfer out this domain to another web hosting provider if desire. You can do this anytime after 60 days of service.

So basically once you get your domain and continue to renew it each year, then it’s completely your property. This is basically how it works with all domain name registrars online.

What happens to my domain if I cancel Bluehost?

You can cancel your Bluehost subscription at anytime. If you cancel your web hosting plan within the 30 day money back guarantee period, then you will get a refund less the cost of the domain. Remember that the Bluehost FREE domain special for 1st year is based on you staying with them for atleast 1 year. This basically ensures that you keep the domain and use it with any other web hosting provider that you desire.

Note that ANY web hosting provider that offers FREE domains typically require you to stay with for a year being that domains are register & renewed on a yearly basis.

Can I cancel Bluehost at anytime?

So how do I leave Bluehost? You cancel Bluehost at anytime you want. There is no obligation or long term contracts with their web hosting.To do this you can cancel by contacting customer service or even through your dashboard. It’s an easy process today. Keep in mind that if you cancel your web hosting plan, then Bluehost is not responsible for your website data and content after your plan expires.

It would be a great idea to backup your website with a WordPress plugin that way you don’t have to recreate your entire website from scratch. This is something that is recommended to do for ANY web hosting provider BEFORE canceling a subscription or site migration.

Is Bluehost good for beginners?

Bluehost is one of the most higly recommended web hosting providers onlineby WordPress.org. What makes it good for beginners are the freebies and initial low costs. Also, they have just enough resources to host and manage smaller sites. As your website grows however, then you may need additional resources with better speeds and performance. For this, you can migrate your entire website to another provider of your choice.

So depending on the type of website that you want to run will determine which hosting plan is best for your business site. If your website is recieving thousands of visitors each day, then it may be best to go with a VPS or managed hosting plan. These will guarantee performance and necessary resources for data and bandwidth.

Does Bluehost issue refunds?

So how do I cancel my Bluehost and get money back? Bluehost does issue refunds on their web hosting packages for customers. They currently offer a 30 day money back guarantee. This means that if you contact customer support by phone, email or chat within this timeframe, Bluehost will issue a refund for the web hosting purchase. However, they only thing that you will not receive a refund for is the actual domain name itself if one was purchased. This applies for ANY web hosting provider online being domain names are reserved and purchased for entire year upfront and there is no way of recouping this expense.

After reading our Bluehost complaints post, what other questions do you have about Bluehost? Drop them below in the comments area.

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6 Comments

  1. I have been with Bluehost for nearly 15 years. Never really had a problem until last week. Apparently their servers were corrupted and I have not been able to send emails. Numerous calls to them with out of the country support has been frustrating. I have spent hours on the phone with them to no avail. Call in and the answering conveys that engineering is working on inbound and outbound emails. This is bad! No solution as of 1-4-2022. Been a week

    Rick

  2. Maybe they were good 15 years ago or even 2 years ago. Today they suck. I was with Hostgator for13 years and they got so bad that I had to make a move. the customer service went from exceptional to barely existing in 2022. Hostgator and Bluehost now have customer service mostly in India, nice people, but they really dont give a shit and often have an attitude. This applies to both companies. The knowledge level and help level went from US speaking very knowledgeable to barely understand anything said. Not sure how much BlueHost is paying you but You are definitely not being honest when discussing service and freebies. Getting something free does not make it worth a dime, and customer service for Bluehost is horrible.

    1. Thanks Mel for your comment. I see that your website is currently hosted on Bluehost servers. Are you thinking about leaving Bluehost and migrating to another provider? I personally have had good experiences with Bluehost, but others have not. This is the case for all web hosting providers online. There are good points & bad points. This review is honest by presenting both sides.

  3. Did Bluehost pay you to post these lies? Because they have a C rating on the Better Business Bureau, are not accredited by them, and have a customer rating of about 1 star there with FOUR HUNDRED EIGHTEEN customer complaints.
    I was fine with them too, until my business ended and I decided to close down my website. The cancellation process is deliberately difficult and obscure and despite closing down the domain and website, they inexplicably charged me for a year’s worth of website hosting a month later. I looked everywhere for a place to contact them about reversing the ridiculous charges – website hosting for what? I no longer had a website! But was unable to find any contact info, at all.
    So I reversed the charges on my credit card. Their reaction was like opening Pandora’s Box and releasing the furies.
    Do not use this company. GoDaddy is much better, if more expensive.

    1. I was not paid to post any lie. This post presents the good and the bad. Looks like you have had a bad experience with Bluehost. They have 24/7 customer support and all you have to do is contact them to cancel your subscription by phone, email or chat. You can even easily cancel your account within your dashboard. I did this and had no problems at all.

      However, if you simply deleted your website or closed your business online and assume that your web hosting would stop automatically stop, then that’s not the case. Your web hosting will not stop until you actually cancel it. This is the case for ANY web hosting provider online including Godaddy. This is very clear on the Bluehost website and also with the checkout process. Godaddy is okay for domains, but their customer support is not that great at all and they try to upsell you on everything and are known to steal domain names. I have used them in the past for several years and I stopped.

  4. They are the worst. Used to have real people from US who helped with all issues. Now its all sourced out to india or wherever by chat. They are incompetent and the wait for a chat to do a simple thing takes 2 hours+
    To add more damage, their prices are high and I will be moving all my contents to another. AVOID

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