Hostmonster Reviews 2024: Is Hostmonster Any Good? No, But See Why!

Are you tired of all of the fake Hostmonster reviews? Likely you are curious to know is Hostmonster good for WordPress? How is Hostmonster support and customer service? Is Hostmonster safe? How does Hostmonster pricing on web hosting compare with competitors? If you want to know the truth, sit back and relax because this Hostmonster review will knock your socks off!

This Hostmonster user review will be one of the most honest & straight forwarded reviews that you will find online. Keep reading to see why. If you don’t, you will regret it later!

Disclosure: This page contain some affiliate links. When clicked and a purchase is made, then the owner of this website will receive a modest commission. This doesn’t affect your costs, but allows us to conduct tests for honest reviews like this one. You can get the best discounts available by using these links.

hostmonster reviews

What to Expect in Our Hostmonster Reviews

Today you will everything you need to know BEFORE spending a dime with Hostmonster! Some marketers want to sell you on buying something, but I just want to give you the hard cold facts and truth that you MUST know before buying! It’s never a good to buy something that later you repent having done. There are many resources online to help you create & manage websites. 

What Is Hostmonster Anyway?

Hostmonster is a shared hosting provider US based web host provider was owned previously by EIG , but now is owned by Newfold Digital. Hostmonster is located in Utah. They have been in business for over 20 years & offer products such as free domain names, unlimited disk storage, email, unlimited GB of site transfer, support for international domains and more.

hostmonster user review

In addition to Hostmonster, Endurance International Group owns several brands like Hostgator, Bluehost, iPage, Fat Cow hosting, JustHost, amongst others. You may or may not be familiar with these sister companies, but they are owned by the same company that owns Hostmonster.

Hostmonster Hosting Plans: What Does Hostmonster Cost? 

Watch this video to learn about the real costs and pricing of Hostmoster web hosting & how I really feel about their official page at

Hostmonster Pricing

In addition to their Hostmonster shared hosting, they also offer VPS and Dedicated hosting services. 

VPS Hosting

There are 4 VPS hosting plans that you can select from:

  • Standard VPS plan is $19.99/month, 2 GB RAM, 30 GB, 1 TB/month
  • Enhanced is $29.99/month, 4 GB RAM, 60GB, 2 TB/month
  • Premium is $44.99/month, 6 GB RAM, 90 GB, 2 TB/month
  • Ultimate $59.99/month with 8 GB RAM, 120 GB, and 3 TB/month

All of the VPS hosting plans will come with a FREE domain name, personal IP addresses, Enhanced Hostmonster cPanel, root access and ability to manage multiple accounts under 1 login.  

Dedicated Hosting 

There are 4 Dedicated hosting plans that you can select from:

  • Standard VPS plan is $79.99/month with 4 cores, 8 threads Intel Xeon Processor 3 MB cache, 4 GB RAM, 500 GB (RAID 1), 5 TB/month, 3 IPs
  • Enhanced is $99.99/month with 4 cores, 8 threads Intel Xeon Processor, 8 GB cache, 8 GB RAM, 1000 GB (RAID 1), 10 TB/month, 4  IPs
  • Premium is $119.99/month with 4 cores, 8 threads Intel Xeon Processor, 8 MB cache, 16 GB RAM, 1000 GB (RAID 1), 15 TB/month

All of the Dedicated hosting plans will come with a FREE domain name, personal IP addresses, Enhanced Hostmonster cPanel, root access and ability to manage multiple accounts under 1 login. Dedicated hosting is really better for those they have higher volumes of web traffic.  

Hostmonster Customer Support

Next in this Hostmonster user review I wanted to cover customer support. You never know if you will have questions or issues with your web hosting, etc. It’s always good to know before getting started how this works with a web hosting provider. 

Currently, Hostmonster has customer service by phone and 24/7 live chat support to assist customers with web hosting questions. However, the thing that I don’t like about their live chat service is that you have to navigate through so many prompts just to get the chat session started 🙁

With Siteground, A2 Hosting, Pressidium & FastComet Hosting for example, I am typically used to simply clicking on one button and connecting with a rep within seconds. However, with Hostmonster chat support it’s very different. So if this type of support doesn’t bother you, then go for it! But I thought that I would mention this you because it’s important to know. 

Hostmonster Reviews Complaints: What Others Think About Hostmonster Customer Support?

I know that this is my personal Hostmonster user review, however I also did some additional research that I wanted to share with you guys today.

hostmonster reviews

If you were to Google right now “Hostmonster reviews complaints” in a separate tab you will see mixed feedback and other Hostmonster reviews on this host from past users.

Some like Hostmonster web hosting while more seem to really hate it. There are 3 respected websites with a lot of negative feedback that you should consider before getting started.


For example, some current and past Hostmonster users on Yelp state that they have had problems with things like billing, frequent downtime and account deletions without notice. 


According to Complaintsboard, some have complained also about the web hosting, security issues and not being able to reach support due to phone lines being busy.

All web hosting providers have unhappy customers, but I think that these Hostmonster complaints are very substantial & should be considered about the web hosting BEFORE using them.

Hostmonster Reviews TrustPilot

Also if you take a look at other reputable websites like, you will notice something interesting. There you will notice that Hostmonster has only a 4.2-star rating out of 5. 

Based on Trustpilot reviews, Hostmonster customers have rated with the following scale:

  • 64% gave them 5 stars
  • 1% gave them 4 stars
  • 5% rated them 3 stars
  • 3% with 2 stars
  • 27% with 1 star

This are pretty low ratings when comparing them to Siteground and FastComet Hosting who have an amazing 5-star ratings!! Overall, account to Hostmonster Trustpilot reviews customers are not too happy with their web hosting services. 

I think this is largely because these 2 web hosting providers are not owned by EIG or Newfold Digital. Also, they excel in customer support with its customers, have better website speed performance and rock solid uptime performance on servers versus Hostmonster. 

For more details on Siteground, go here:

For more details on FastComet Hosting, go here:

Site Migration & Transfers

Most web hosting companies provide free site migrations and transfers of files to their platforms. However, I want to clear in this Hostmonster review on how it works for them.

Hostmoster does move websites, however it is not clear if this is a free service or not.

According to their website transfer agreement, on point 4.1 under “Services“, they state that this is provided “AS IS“and that “Hostmonster website transfer assumes no responsibility for errors, omissions or other problems related to the website transfer service”.

This is something that you should know in our Hostmonster reviews BEFORE deciding to transfer your website to Hostmonster. It is always recommended in general to backup your WordPress website before transferring and always have a copy of your site data before migrations.

So if you are thinking of using Hostmonster web hosting to create a website today, then you should take this step before signing up. There are many web hosting providers that actually do this for you. 

Money Back Guarantee

In our Hostmonster reviews you should know that they offer customers a 30 day money back guarantee on its web hosting services. This refund policy is right in line with most policies that its competitors offer such as A2 Hosting, Siteground, Namecheap, Cloudways, GreenGeeks, just to name a few.

But many of Hostmonster’s competitors offer longer refund policies on their web hosting packages. Some examples are WPEngine and Pressidium that give customers 60 day money back guarantee on their managed WordPress hosting.

Dreamhost gives 97 days, while Mochahost offers a 180 money back guarantee! So they definitely give Hostmonster a run for their money! 

To learn more about Mochahost $1.95/month web hosting, go here right now:

Hostmonster Phone Number

In the event you need to contact support for anything they are available 24/7. There are 2 essential phone numbers that will be of use to you for your web hosting:

Hostmonster Main Line/Billing Issues: 1-866-573-4678

Outside US: 1-801-494-8462 

They are located in Orem, Utah. 

What Hostmonster Users Should Know About The Refund Policy

Hostmonster gives you a free domain for your 1st year of web hosting. However, if you cancel your service within the 30 days, then you will be charged $15.99 for the domain. This charge is to KEEP your domain in the event you want to use it somewhere else. It also covers their costs for issuance and having registered it to you.

Is this a bad thing? Not at all to be honest! This is a common practice for most web hosting do this and it is quite common. For this reason I prefer to buy my domains FIRST at Namecheap, then point the nameservers to the actual web hosting provider that I will use to create the website. By doing it this way you always control ownership of domains and never risk losing them no matter where you host them.

Also, I buy the domains at Namecheap because they are way cheaper and also is the only domain registrar to date that gives you domain privacy for FREE for LIFE.

Also, you should know that you can not transfer your domain away from Hostmonster before 60 days have passed. Again, if I own the domain from the get go and want to transfer it, I don’t want to have to wait to transfer it to another web hosting provider if I want. This is again a good reason to keep these separated. 

But all in all, the 30 day money back policy is still pretty standard in the industry. Nothing special here.

Hostmonster Alternatives

To make sure our Hostmonster reviews were unbiased, I wanted to highlight both the benefits and also many downfalls of using Hostmonster web hosting. If you currently host with them now and looking for a Hostmonster alternative, then consider the following.

There are many web hosting providers that way more super reliable than Hostmonster. To see some really great ones that I highly recommend using that super cost effective with awesome customer support and uptime performance, check out Learnanet’s resource page here. There you will find some of the top web hosting providers that are highly recommended for creating fast WordPress websites, blogs and even eCommerce stores online. 

You deserve the best for the money that spend in your online business and for this reason I wrote this Hostmonster user review today. The truth is that if your use a web hosting provider that lack quality, then it will cost you later. This is why you should make a switch right now to get your website online the right way!

Hostmonster Reviews Conclusion

I hope that this review of Hostmonster web hosting services helps you to make a solid decision about using them or not. Although they provide many web hosting services for entrepreneurs, they are not the cheapest web hosting provider. They also don’t have the fastest servers in my opinion.

Would I use their web hosting personally? No. Why? Because I need fast web hosting that allows me to create multiple websites for cheap.

Their Plus/Prime plans at $6.95/month are slightly overpriced in my opinion. You can get a far better value for unlimited resources with either here with the A2 Hosting Drive or Siteground Growbig hosting in my opinion.

To get started with A2 Hosting, go here:

To get started with Siteground web hosting, go here:

If the pricing of Hostmonster hosting plans is not that important to you and you really care about overpaying to get your business online, then Hostmonster may be okay to create your site today.

However, if you DO care more about getting the best value for your money, security & superior customer support then Hostmonster is not for you. I’m just saying..

If you do get started with Hostmonster here, you can start with a web hosting plan that best suit your personal needs. Although most people according to them seem to buy their Prime plan with all of the unlimited resources, you may be better off just getting the Basic plan for only $4.95.

Remember that the basic plan is ideal for entrepreneurs that just need to create 1 website online. If you decide to get started with them, then keep this in mind.

But if you are looking for something that gives more resources & marketing tools to create and have a better experience online, then I recommend going with one of the provider above mentioned in this Hostmoster review.

To finish up our Hostmonster reviews I would like to ask you a few questions. What do you personally think about Hostmonster web hosting? Have you used them in the past? Or if you are new to web hosting, would you use them or one of their competitors to create a website based on today’s review? Your comments below..

Hostmonster FAQ

Who owns Hostmonster? 

Hostmonster is a sister web hosting company of Bluehost which was owned by Endurance International Group. However, recently they have been purchased by a larger web hosting conglomerate called Newfold Digital. They continue to offer shared hosting, VPS and Dedicated hosting services to clients. 

Is Hostmonster any good? 

If we are focusing on the things that really matter most when it comes to hosting sites online I would have to say the Hostmonster is NOT a good provider. They do offer affordable web hosting prices for both beginners and others, but it’s not as cheap as some of their competitors with same features.

Also, Their customer support is not fast in responding to inquires or issues and they don’t have good uptime performance on servers. Uptime performance can fluctuate a lot and this is not good especially for businesses online. If your website experiences lots of downtime which is case per Hostmonster customers, then you will lose money with your business.

Is Hostmonster good for WordPress?  

Hostmonster just like most other web hosting providers does offer CMS such as WordPress to build sites online. It is really easy to install and launch a website or blog with their cPanel. It doesn’t require any prior knowledge of html or coding to do it.

However, when it comes to actually hosting the WordPress website honestly don’t think that Hostmonster is really good for WordPress. The reason is because you will experience lots of downtime on servers which means that your potential customers that are looking for your products and services in search engines will not find you. This essentially means that you will lose money online and potential sales. 

Do you have any other questions about using Hostmonster web hosting that were not answered today in our Hostmonster reviews? If so, then feel free to drop them below in the comments area. 

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